Last Updated: 10/23/2023
Thank you for shopping at City Athletics Apparel. We value your business and want to ensure your shopping experience with us is nothing short of excellent. This Return Policy is designed to assist you in making a smooth and hassle-free return in the event that you are not completely satisfied with your purchase.
Returns
If you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Returns:
- You must initiate a return within 7 days of the purchase date.
- The item must be in the same condition as you received it, unworn, unused, and with all original tags and packaging.
- The item must be accompanied by the original receipt or proof of purchase.
Non-Returnable Items: The following items are not eligible for returns:
- Personalized or customized items.
- Gift cards.
- Downloadable software products.
- Perishable goods.
- Intimate or sanitary products.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our Return Policy, please contact us here or at mycityathletics@gmail.com.
Changes to This Policy
We reserve the right to modify or amend this Return Policy at any time. Any changes will be effective immediately upon posting the updated policy on the website. Please review this policy regularly for updates.
By making a purchase from City Athletics Apparel, you acknowledge and agree to this Return Policy.
This Return Policy was last updated on 10/23/2023.